Turn off your earbuds 2. Youre having a perfectly fine day. Use a match or lighter to briefly burn off the enamel at the tip of the colored wires. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. In the Bluetooth settings for your device, tap the "i" or the Settings cog next to your headphones in question and see which options are available to you. Basically, its like wiping the slate clean. is 9987469278. if you post your phone number people can trace it to your home address. If you have a couple of old Bluetooth headphones that you want to reuse, you can use an adapter. Put your headphones on your head and turn the dial on the left to adjust noise cancellation. Surface Headphones have no sound in left ear. Select the Start button, and then select Settings > System > Sounds . All you need to do is switch on the Bluetooth and connect it to the device. People bring their phones everywherefrom their bedrooms to the rugged outdoors. If resetting your headphones to the factory settings doesn't fix the problem, it might be a problem with your headphones. 1. Next, using a lighter, briefly burn off the wires insulation. Check to see if the other features are working, such as the touch areas on either ear and the noise cancellation dial on the left. Reset the headphones back to factory settings. You can also, If the wire is damaged where the wire connects to the headphone jack, you may need to take it to a technician. So, before discarding your headphones or attempting to repair them yourself, go into your devices settings and see if tweaking them will solve the problem of one-sided audio. Open Bluetooth settings, and then check to see if multiple devices are listed for calls and music. For example, the touch areas on either ear are working and music pauses automatically when you take off your headphones. The touchpads on either ear arent working, but other things do work. You dont have to worry about pesky cords getting entangled, and you can easily use the product with multiple devices. To use Cortana, first update your Surface Headphones. Check your installed Bluetooth device. This will help you when one side of headphone louder than other or one side of. In that case, you can try to repair the damage yourself. Problem: So you need to eliminate the reasons one by one. (From: Youtube/Creative & Duck), Return the internal components inside the casing. Try the following if your headphones are already paired over Bluetooth but cant connect to your phone or Windows 10 PC. Equalizers amplify different sounds like Pops, Rock, etc. This eventually causes errors in how your headphones function, leading to audio and pairing issues. I have had this PC for around a month and it has been in clean conditions. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. In an app, look for a menu that has Settings or something similar. After you restart your PC or phone, try to pair again. For more info about how to reset your headphones, see Reset Surface Headphones. This includes everything from tweaking your sound settings to soldering damaged wires. Select the Startbutton, and then select Settings>Bluetooth &devices>View more devices. Unpair and repair wireless Bluetooth audio headphones. If your headphones are turned on, press and release the power button to turn them off. Read the steps below on how to repair Bluetooth headphones: Using a pair of cutting pliers to open the casing of the earbuds. Went through the steps listed here. The light is on Right-click your audio output device and select. What are your thoughts on the fixes listed above? Travis has experience writing technology-related articles, providing software customer service, and in graphic design. This is even more true for those who habitually wad up their headphone wires at the end of a listening session. He studied graphic design at Pikes Peak Community College. On your Windows 10 PC: Select the Start button, and then select Settings > Update & Security > Troubleshoot > Bluetooth > Run the troubleshooter. When audio problems crop up, like static noises or hearing sound in only one ear, its easy to assume the problem lies with your headphones. Place both AirPods in your charging case and let them charge for 30 seconds. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. The constant sleep-wake cycle swamps your devices RAM with unnecessary logs, cache files, and background processes. how to fix this problem? After you reset them, try to pair again. I dont hear a beep when I tap the touchpad on either ear. If it still happens, it might be a different problem. This can be a huge hassle, especially if you rely heavily on your headphones for entertainment or productivity. To avoid this, ensure your Windows OS and audio drivers are updated. Which version of Surface Headphones do I have? Also, check to see if audio is playing on another paired device. No Sound, or Sound is only heard from one side. Repeat steps 7 and 8 on the functioning wire of the other pair of earbuds. Using a knife or cutter, slice through the protective plastic base around the earphone plug and the cord near it. Thank you so much, I am indebted. Tap a preset or create your own. Although these steps will work on most standard Bluetooth headphones, some branded headphones may require more, To better understand what this looks like, check out the, We used wireless earbuds as an example for the procedure below. Eventually, lint and dirt get trapped in the headphone jack. These problems include: Try to pair your headphones. You should hear Goodbye on your headphones. Faulty motherboard If the previous battery-related issues were addressed and had no effect, then it's likely the motherboard is faulty. Tap the icon in the upper right corner > Surface Headphones. Use a match or lighter to burn off the wires insulation briefly. When I plug in the connector and the 6.3mm headphones, only the right side works. By using our site, you agree to our. If audio is working, the problem is likely to be related to your Bluetooth connection. Choose the account you want to sign in with. If your headphones are fully charged and are still only working on one side then you'll need to start looking for broken internal wires. Cover the newly joined section with a heat-shrink tube or electrical tape. If theyre working as they should, youll know that the problem truly lies with your headphones. Here is how to fix halfway point malfunction issue in wireless headphones: Insert the aux cable plug of your wireless headphone and test the audio output. Adjust the sound balance levels. Leave at least an inch or two between the two ends so that you have ample space to work. If the problem continues, try the following: If you update your headphones and still have the problem, reset your headphones to the factory settings. Select Balance to adjust the Balance levels. By resetting your Bluetooth headphones, youre returning them to their default configuration and clearing out all the extra information stored on the device. You should hear a message about much battery you have and which devices youre connected to. Locate the section with the damaged wires and cut it off. The copper wire is for GND, which needs to be connected on the ground (ring). Youll need to open up the set and check inside for any physical damage to the hardware. If youre listening to music, make sure Surface Headphones Stereo is selected. Check to see if this fixes the problem youre having. The touch areas on either ear arent working, but other things do work. If resetting your headphones to the factory settings doesnt fix the problem, it might be a problem with your headphones. This matches the setting in the procedure above where the default audio input device was set to Headset (Surface Headphones Hands-Free). Take off your headphones and look at the LED light next to the mute button. Separate the copper wires (ground wires), insulation (white wires), and colored wire. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/88\/Fix-Earphones-when-One-Side-Is-Silent-Step-1.jpg\/v4-460px-Fix-Earphones-when-One-Side-Is-Silent-Step-1.jpg","bigUrl":"\/images\/thumb\/8\/88\/Fix-Earphones-when-One-Side-Is-Silent-Step-1.jpg\/aid12800740-v4-728px-Fix-Earphones-when-One-Side-Is-Silent-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
\u00a9 2023 wikiHow, Inc. All rights reserved. Open the Bluetooth device, and remove the case. No issues at all. Fortunately, the solution is quite simple and is a matter of trial and error: True wireless earbuds have separate battery lives and need individual charging. With the help of this blog, you now know how to fix headphones when one side of the headphones is not working. See if the other features are working as well, such as touch controls on either ear and the noise cancellation dial on the left. Check to see that the Surface Headphones Hands-Free audio profile is set as the default audio profile on your Windows 10 PC. If the problem still happens, start at the beginning of this article. If the light is off, then put your headphones on the table with the earcups facing towards each other for 10 seconds. Additionally, one earbud (usually the right one) performs more functions than the left earbud. Your headphone may stop working for the following reasons: Now, these are just some of the reasons that may result in faulty headphones. If you hear "Goodbye", wait 10 seconds, and then press and release the power button to turn your headphones back on. On Windows 10: Open action center , and make sure the Bluetooth quick action is turned on. Continue by trying the steps listed for the other problems described in this section. But now you can have all the answers to determine how to fix headphones. Secure these with electrical tape. Explore subscription benefits, browse training courses, learn how to secure your device, and more. If you dont hear "Goodbye" and music continues to play, reset the firmware on your headphones. Open the charging case near your iPhone or iPad. Cut the insulation wires. Remove Surface Headphones from your PC or phone. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This can lead to various sound problems, from your headphones not being detected by your computer to hearing audio in only one ear. Solder the wires to the earphone jack following the illustration below. In some cases, the wires are small, and you may require sandpaper to expose them. Restarting your device shuts down all running programs and deletes all caches, effectively refreshing your device. As long as you follow the directions, it wont be long before your head phones start working properly. If it still happens, it might be a different problem. Check out this article to learn more about the. Wrap electrical tape around this newly linked section. Right-click on your headphones, select 'Properties'. To remove headphones on Windows 10, open the Action Center and select All settings > Devices > the name of your headphones > Remove device > Yes. Connect the headphones to your computer via a microUSB cable, and visit the Bose Updater in a browser. Turn off your headphones, then turn them back on. If you hear the message, wait 10 seconds, and then press and release the power button to turn your headphones back on. I am sure my ear phones are not charging. Connected them manually (cord) to my device and discovered the noise cancellation switch was halfway between on/off. Start with the Things to try first, and then try the next steps depending on the specific audio problem you're having. Ensure the ground wires do not touch the colored wires. Check if the headphones are dirty and clean them with a brush, or damp, lukewarm cotton swab. Press and hold the power button for about 5 secondsuntil you hear Youre ready to pair.. As such, its one of the most common reasons we find ourselves with one headphone thats stopped working. Wed love to hear about them in the comments section below. Its important that you connect the headphones to an audio source so that you can hear if the audio comes back. Disconnect Surface Headphones using the Surface app. Thats because one earbud manages the connection between the earbuds and your mobile device while the other earbud connects to the first one. If it still happens, it might be a different problem. For more info, see Set up Surface Headphones. SelectSurface Headphones > Device information. If you run into problems when setting up or connecting your Surface Headphones, here are some steps to try to get things working. My headset doesn't have sound at all. Best Closed Back Headphones Under 500 200 100. My warranty is expired, & Microsoft support said I can only replace them for $179. Battery issues. Huge shoutout to Barsin for leaving a comment above who had the same halfway point issue as me on JBL Live 650BTNC and because of whom I could find this page. Try the following steps if you're having problems pairing your Surface Headphones with your phone or Windows 10/11 PC. See if this fixes the problem. Head over to Device Service and Repair so we can help. However, issues like these are usually due to incorrect audio settings or a temporary (and easily fixable) device malfunction. If the light is on, then they should be working now where your headphones detect that you removed them from your head. Once you spot the wires, all you need to do is strip the exposed wires and connect them to their partner on the other side. Tap the i icon next to Surface Headphones, and then tap Forget This Device. Get the remaining sections of the headphone cord. Now its time to check the headphones and make sure that they are working properly. Test your Bluetooth headphones to see if this resolves the issue. Heres how to resurrect your old wired earbuds using an audio splitter: Plug the audio splitter into your device (From: Youtube/TechWorld-jj5zj). could you help? Windows Update highlighted in Settings. Thanks to all authors for creating a page that has been read 122,601 times. Tap the touchpad on either ear and listen for a beep. If you dont hear "Goodbye" and music continues to play, reset the firmware on your headphones. Active noise cancellation doesn't work, but other things work. On Windows 10/11 in the Surface app, select the . Surface Pro 3 and newer Surface devices support Bluetooth 4.0. Hold it down until the headsets light flashes blue or red. A few reasons that explain why one ear bud is not working are: Lets start off with the broken jack. Open the earbud casing using a small flat-blade screwdriver. Turn off the headphones. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. In the Surface app, tap Account > Surface Headphones > Equalizer. Using a pair of cutting pliers or a flat-blade screwdriver, pry open the casing of your earbuds control panel. Check out our guides for what to do when your, For more headphone cleaning tips, check out our guide on, Remember that DIY-ing headphone wires can be complex for the inexperienced. Clean the snipped off part and then connect the four wires back. For more info, see Reset Surface Headphones. The Hard Reset is the primary and the most basic solution to all the preliminary problems of the AfterShokz headphones. Move closer to the audio device and see if the connectivity improves or not. Do not pull at the case to fully open the earbud doing so can further rip the wires if theyre attached to the front case. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Thank you very much I went and bought another pair of headphones because I thought my first headphones were broken but when I came home from the store with the 2nd bought headphones I read this article and got the problem fixed. my problem is the wire extremely close to the plug, the plug is not rubber so i can cut it to get to the few copper wires. Check for updates highlighted under Windows Update. Shorted wires occur when a powered wire touches a neutral wire, exposing it to excessive electricity and causing it to short-circuit. Continue by trying the steps listed for the other problems described in this section. After all, even if your earbuds arent expensive, its a shame to have to keep throwing them out just because one headphone speaker isnt working. Custom paper size and 4 different backgrounds: Plain, Lined, Grid, Dotted.